FAQ

By far the easiest way is to add your savings card to your wallet. That way, you’ll always have your savings card on hand. If you don’t want to do this or can’t, you can visit this website page to access the digitalsavings card. 

Points you've earned remain valid as long as you're a member through My Anne&Max. 

Yes, that's how it works. If you use the same email address for placing your order as you do for the loyalty program, points will be automatically credited. 

Yes, usually. In specific cases, the terms and conditions may vary depending on the promotion.

Some credits may expire. Check the current terms and conditions in your account or app.

You can view your point balance when you log in. We also include your loyalty balance in the newsletters you receive as a loyalty program member.

Yes, that's possible. However, this is only possible if you still have the receipt for the transaction. Email a photo of the receipt and the email address you use to earn points to [email protected].